Triage and Referrals

We triage your concern to determine which course of action may be recommended for you.  For example, symptoms such as for minor symptoms may usually be evaluated and work up can be initiated at home. There may be symptoms for which we need to refer you to urgent care or the emergency room. 

Some conditions and symptoms such as chest pain, shortness of breath, severe abdominal pain, intractable vomiting, high fever, dehydration, lethargy or change in mental status, sudden weakness are a few examples of life threatening conditions which may need an evaluation in the Emergency Room or need to call 911.

Services and Appointment Types

Commonly requested reasons for medical doctor appointments – start with a Telehealth video consultation to determine the next steps in your care

In-home and virtual preventive care, sick visits, chronic illness management, and wellness assessments. Personalized health care you need and where you need it.
Appointments billed to insurance. Copay & deductible may apply.

Routine Exam

Start with a video appointment

• Chronic Illness Management and Care Coordination 
• Primary Care – Establish with a Primary Care doctor
• Evaluation for placement or moving into a new residential care
• Evaluation for Durable Medical Equipment (DME)
• Follow up after discharge from the emergency room or the hospital
• Medicare Annual Wellness Visit
• Medication refills, Medication reconciliation and addressing polypharmacy
• Routine physicals
• Routine vaccinations

Referrals & Evaluation

Chronic Disease Management

• Care Coordination and evaluation for referral to:
  • Specialists (Cardiology, Gastroenterology, Urology, Urogyn etc.)
  • Home health (physical therapy, occupational therapy, speech therapy, wound care)
  • Hospice
  • In-home x-ray, Ultrasound, EKG
  • In-home blood work
  • Medical and mental health specialists
  • PPD Skin Test
  • Remote Patient Monitoring (RPM)
  • Chronic Conditions Management (CCM)

Forms or Placement Paperwork

• 602-A form – for placement or moving to a new facility
• Disability placard evaluation
• Advance directives
• POLST
• PPD Tuberculosis 2 step skin test

Non-Emergent Illness

Start with a video appointment

• Change in condition or change in mental status
• Evaluation of symptoms such as cough, depression, managing diabetes, high blood pressure, cholesterol, dementia, urinary tract infection, failure to thrive, debility and decline, fall(s), allergies, bruising, bed sores, diarrhea, constipation, sore throat, conjunctivitis, rash, lifestyle consultation, weight management education and counseling, diabetes education and counseling, constipation, ear wax impaction etc.
• Follow up after discharge from the emergency room or the hospital
• Suture or staple removal

We provide basic mental health screenings and medication management for common conditions (such as depression and anxiety). However, complex psychiatric conditions requiring intensive therapy or specialized care will be referred to a psychiatrist or other specialists.

Palliative Medicine

Start with a video appointment

• Palliative Care Medicine consult
• Advance Care Planning and Goals of Care Discussions
• Advance directive
• POLST completion
• Symptom Management Recommendations

Memory or Cognitive Evaluation

• Decision making capacity evaluation
• Cognitive evaluation for memory concerns by a MoCA Certified Rater
• Memory problems