Concierge Services

Comprehensive primary care house calls program-care for the whole person

We focus on both medically complex patients and prevention for all our patients. We are accepting a limited panel of patients so that we can offer:

Longer appointments

Shorter wait times

Priority and direct access to physicians

Same/next day appts, tele-visits, after hours care

Directly coordinate with specialists

Invitation to educational programs and community building events

You get the convenience of a medical doctor evaluation in the comfort of your home. with direct access to your care team and team physician.

Home-Based Medicine Program is concierge Primary Care program for our home-bound clients through San Mateo Primary Care and Apollo Health Care Center in affiliation with UCSF Health. We accept insurances and medicare, and we charge a yearly membership fee that might be HSA and FSA deductible. See details below.

Contact us: Get in touch or schedule a complimentary Meet & Greet

Text: (650) 456-9739 or Call: (650) 389-6924

Our whole person approach empowers individuals and families with skills, tools and resources to employ services otherwise inaccessible to them. Clients have direct access to the healthcare team and 24/7 access to patient portal. We triage and our team can provide same or next appointments (home visits, video or office visits). We also use secure texting to allow for easy communication.

Flexible care access and communication options include:

Home visits
Office visits
Telehealth (Video, phone)
Secure texting for non-urgent issues
My Health Online – UCSF patient portal

Primary care consults and house calls: well, preventative and sick care visits
Chronic Illness Management and Care Coordination
Evaluation and treatment of non-emergent illness
Evaluation of symptoms such as cough, depression, managing diabetes, high blood pressure, cholesterol, dementia, urinary tract infection, failure to thrive, debility and decline, fall(s), allergies, bruising, bed sores, diarrhea, constipation, sore throat, conjunctivitis, rash, weight loss etc.
Referrals to specialists
Physicals and some vaccines
Physician face-to-face visit for Home Health or other qualifying service
Form completion
Evaluation for placement
Change in condition or change in mental status
Disability placard evaluation
Follow up after discharge from the emergency room or the hospital

We leverage technology and digital health to augment your care with virtual visits via phone and video.
Meet with your doctor without coming to our offices using tele-medicine.
If you have an appointment, then click here for Dr. Padam or here for Dr. Sangwan to enter the waiting room.
Read more here.

We manage, treat and aim to prevent and at times reverse multitude of chronic diseases and lifestyle related chronic illness.

We routinely treat Diabetes, High Blood Pressure, High Cholesterol, Obesity, Dementia, Bed Sores to name a few. We coordinate with your specialist(s), therapist(s) and other service providers to help manage your care. Many chronic illnesses can be augmented with lifestyle changes to include activity, nutrition, addressing mental health challenges, stress management and socialization. Our whole person approach treats the person and not just the disease in a non-judgmental and a compassionate way.

Care Coordination may include connecting our clients with community resources and mobilize additional qualifying services. When appropriate, we can refer to non-emergency mobilize services such as mobile x-ray (comes to where you live), draw labs for blood work or urine samples, wound care, durable medical equipment (hospital bed, portable oxygen etc) without having to leave home.

Medication reconciliation and addressing polypharmacy

Care Coordination may include connecting our clients with community resources and mobilize services.

Care Coordination

When appropriate, we can refer to mobilize service such as mobile x-ray, draw labs for blood work or urine samples, wound care, durable medical equipment (hospital bed, portable oxygen etc). Refer and coordinate with specialists and other services (home health, palliative care, hospice) as needed.

Triage and Referrals

We triage your concern to determine which course of action may be recommended for you. Symptoms such as for cough or bladder infections can usually be evaluated and work up can be initiated at home. There may be symptoms for which we need to refer you to urgent care or the emergency room.

Some conditions and symptoms such as chest pain, shortness of breath, severe abdominal pain, intractable vomiting, high fever, dehydration, lethargy or change in mental status, sudden weakness are a few examples of life threatening conditions which may need an evaluation in the Emergency Room or need to call 911.

We help facilitate discussions regarding your medical and home care based on your goals and wishes and to help advocate for consistent treatment options based on your preferences. We believe that the Goals of Care discussions are a part of treatment plan and therefore we review them from time to time to reflect your expressed treatment intensity.

This may include Advance Directive and Physicians Orders for Life Sustaining Treatment (POLST) review, update, discussion and completion. Our goal is to help you receive medical treatment and care that is consistent with your wishes. We can also help facilitate discussions regarding difficult topics to include other team or family members.