Adult Primary Care, Palliative Medicine, Cognitive Health
Lifestyle – Longevity, Healthy Aging
*Flexible access and communication options-Video, Phone, E-Visits, Portal, Secure Messaging, Virtual Check-ins.
Subject to change: https://www.medicare.gov/coverage/telehealth
Will I be billed for telehealth or online messages?
Possibly. If your provider responds to your question in a way that involves clinical decision-making, reviews your medical record, or documents and manages your care, the service may be billable under Medicare or your insurance. This applies to care delivered in person, at home, by video, or electronically (including secure portal messages and remote monitoring).
We follow Medicare guidelines and when ever possible we will inform you if a service is not covered or requires prior authorization.
How is a tele-visit billed?
Most private and commercial insurance providers will cover tele-visits and are billed according to your insurance company’s billing standards for tele-medicine. If we accept your insurance (we accept most), we will bill your insurance company directly, like any other office visit. You will be responsible for any co-payments or deductibles due.
Our whole person approach empowers individuals and families with skills, tools and resources to bring services otherwise inaccessible to them. Clients have direct access to the healthcare team and 24/7 access to your Electronic Medical Records (EMR). Based on triage, our team can provide same or next day appointments (home visits, video or office visits, e-visits). We use secure texting to allow for easy communication and follow up questions:
- Home visits
- Telehealth & virtual visits
- Secure texting for non-urgent issues
- Patient portal
Virtual Care (tele, video and e-visits, virtual check-ins)
- We leverage technology and digital health to augment your care with virtual visits via phone and video to supplement your care and follow ups.
- Meet with your doctor without coming to our offices using tele-medicine (when appropriate).
How to use Telehealth to see the doctor
Call our office first to schedule an appointment for the televisit.
- You can schedule an tele-visit during typical office hours when you need something
- Click on the link you received. Follow the use of the camera & microphone on your device.
- You will enter the waiting room and then meet with the doctor once once they are ready to meet with you.
You will be connected to the doctor via 2-way video from your computer or smartphone. The doctor will ask you questions to assess and diagnose your condition, answer any questions you may have, and, if needed, send a prescription to your preferred pharmacy electronically. Telehealth triage may lead to an in-person visit, advice to an urgent care or Emergency Department (ED) based on the acuity.
How about new patients?
Patients new to our practice can also been seen via tele-visit for minor medical issues requiring immediate attention. A follow-up physical in-person visit may be needed if appropriate.
What can be treated?
The doctor can treat a wide range minor, non-critical conditions such as a sore-throat, cold & cough, allergies, rashes, pink-eyes, sinus, urinary issues, constipation, diarrhea, heartburn via virtual visits.
You can also use tele-visit for follow-up consultations, to renew prescriptions, and for general questions about any medical issue you may have.
In some cases the doctor may to schedule a home visit, if she feels that a physical exam is needed. For a higher level of care, you may be asked to go to urgent care or the Emergency Room if.
What about prescriptions?
The doctor will send your prescription electronically and directly to your preferred pharmacy. You do not have to come to the office to pick up the prescription.
What cannot be treated
Tele-visit should not be used for urgent or emergency situations requiring immediate medical attention. If your condition is life-threatening please call 911 to get immediate medical attention.